Services that scale with your business.
Adoption Audit
Not sure where your adoption system is breaking down? Start here. In 1 week, I review your existing system and programs, dig into your data, your customer journey, and the gaps between your CS, Product and Marketing teams. Then, I hand you a diagnostic report and clean, prioritized roadmap of what to fix and why.
Take the roadmap and run with it yourself, or bring me back to execute it. Either way, you’ll walk away knowing exactly what’s costing you retention.
Churn and adoption diagnostic
Root cause mapping
Prioritized roadmap
Written findings summary
1-week engagement | $3,500
Quick Wins Sprint
You know what needs to change. You just need someone to actually do it. In 30 days, I identify and execute 1-2 high-impact fixes from your adoption roadmap or backlog so you have something real to show leadership before the next board cycle.
Execution of projects
Weekly check-ins
Written documentation
1-month engagement | Varies based on scope
Quarterly Partner
3-month engagement | Starts at $9,000/month
Three months to build something that actually sticks. I embed with your team, coordinate across Product and Marketing, and drive a broader product adoption system build, with the metrics to prove it’s working.
Cross-functional roadmap execution
Bi-weekly stakeholder syncs
Metrics framework and reporting
Fractional Support
Ongoing support for your product adoption initiatives as long as you need me. Reliable coverage without a full-time hire.
Full product adoption ownership and accountability
Product, CS, and Marketing alignment
Playbooks and SOPs
Board-ready readouts
6+ month engagement | Starts at $8,000/month